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Frequently Asked Questions on Low Cost CallsClick here for CONTACTNUMBERS FAQ
Q. What is Least Cost Routing (LCR)? A. Our billing platform selects the most appropriate Tier-1 carriers for each individual call, depending on call destination, to provide the Low-Cost route for voice, data and mobile calls. Back to top Q. What does this mean to the customer? A. By using our LCR service we can offer clients: Q. How much will it cost to use your low cost routing service? A. There are no up-front costs - no installation or maintenance, no hidden charges and no monthly rentals. As a customer, all you pay for is the time you spend on the telephone. Back to top Q: Will I need to install any Carrier Pre-Select - CPS - equipment? A: NO all installation and programming is done at the BT exchange. Back to top Q: Once on CPS, do I have to pre-dial any extra numbers? A: NO you continue to dial as normal and you keep your existing telephone numbers. Back to top Q. Will this affect my line rental? A: NO Your line rental will continue to be billed quarterly by BT. Back to top Q. How long will it take to connect me to the service? A. We use a variety of methods to connect you to the service, however, generally speaking, connection takes between 1 and 14 days. Back to top Q. I am not a BT client. Can I still connect to the service? A. Yes. Please contact us for further information. Back to top Q. Can you provide an analysis of the possible savings before I change carriers? A. Yes. Simply send us a copy of a current itemised telephone bill and we will provide proof of possible savings. Back to top Q. Are you able to offer 0870, 0845, 0800, etc. numbers? A. Yes. We supply all non-geographic and premium numbers such as 0870, 0871, 0844, 0845, 0911 & 0800. Click here for more information. Back to top For a current price list for calls to all UK, Mobile and International destinations,
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